AAHC — AA Health Central
Free initial conversation Family overseas?

Talk to AAHC

Let’s talk about your journey.

You don’t need to have everything figured out. Share a little about your situation and we’ll arrange a free 15–30 minute conversation.

Not for emergencies. AAHC doesn’t provide urgent or 24/7 support. In a medical emergency, call 998.
01About you

I’m contacting you for…

02What’s happening?
03How should we reach you?

The first conversation is free and helps us understand whether AAHC is the right fit. We won’t review records or make recommendations at this stage.

Thank you

We’ve received your message.

We’ll be in touch within 48 business hours to arrange your free conversation.

FAQs

Before you get in touch.

Is AA Health Central a clinic or medical provider?

No. AAHC is an independent, non-clinical service. We don’t diagnose, prescribe or give treatment advice. We help you navigate, organise and coordinate care with your own doctors and healthcare providers.

Who usually contacts you: patients or families?

Both. Many enquiries come from family members: adult children supporting a parent, spouses, or relatives living overseas. We can work with a designated family contact, with the patient’s authorisation.

What happens in the first conversation?

It is a free call of 15–30 minutes. We listen to your situation and needs, and confirm whether AAHC is the right fit. We don’t review records or make recommendations at this stage.

Do I need an assessment before support begins?

For surgery, recovery, ongoing or complex journeys, a paid Assessment & Planning stage comes first. It includes record review, a needs assessment and a written support plan. Simple, one-off requests are reviewed case by case and may not need one.

Is this an emergency or 24/7 service?

No. AAHC doesn’t provide emergency, urgent or 24/7 support. Our hours are Monday to Friday, 9am–6pm, and Saturday, 10am–2pm. In a medical emergency, call 998.

Do you receive fees from the providers you recommend?

Never. We don’t accept referral fees, commissions or incentives from providers. Recommendations are based only on your needs, circumstances and preferences.

Which areas do you cover?

Dubai is included. Support in Abu Dhabi is available with a travel surcharge, and remote support is available where appropriate, including for family members overseas.