
What’s included
Clear updates, shared load.
We work with a designated family contact, with the patient’s authorisation, so everyone stays informed without adding confusion.
- A single point of contact for family members
- Updates and coordination when family is overseas or unavailable
- Help for caregivers navigating healthcare processes
- Coordination with designated family contacts
- Family discussions where required, as agreed
- Connection to relevant community and support resources
Not included
- Clinical or treatment advice
- Diagnosis
- Emergency or 24/7 support
- Insurance guarantees




