
What’s included
Practical presence, non-clinical support.
We handle the administrative side and provide reassurance, while your healthcare team provides your care.
- Attendance at appointments, as per your package
- Attendance at hospital admissions and planned procedures
- Help with administrative processes during hospital visits
- Non-clinical support during key healthcare milestones
- Basic translation help where possible, or coordination of third-party translation
Not included
- Clinical or treatment advice
- Diagnosis
- Emergency or 24/7 support
- Insurance guarantees




